Moka FAQs

What is Moka?

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Moka is an associated company of Gojek that focuses on commerce enablement. We design softwares that allow entrepreneurs to sell everywhere and build an ecosystem that empowers businesses to grow.

What is Moka POS? 

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Moka POS is a cloud based Point of Sale system that enables you to manage business in a single app. From daily transaction, promotion, inventory management, all the way to accessing real-time business monitoring dashboard and report.

What type of business that is suitable to use Moka POS?

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Moka suits best to all types of business, from FnB, retail, service, the mix of it, you name it. Register now and ask for a free demo, our team would be more than happy to showcase how our features can be optimized for your business.

Moka Order FAQs

What is the Moka Order?

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Moka Order is a new service from Moka to accept various ordering options with a QR scan system, making it faster and more accurate for culinary businesses. Some of its features are dine-in, pick-up, and delivery.

What type of business is suitable for using Moka Order?

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Dine-in and Pick-up services from Moka Order are suitable for culinary business entrepreneurs ranging from coffee shops and quick-service restaurants to full-service restaurants. 

Other services can be utilized by retail business entrepreneurs, such as the Delivery service, which has been integrated into one Moka Order storefront.

Do I have to pay to use Moka Order?

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Until 31 December 2022, the Delivery & Pick-up service can be accessed without subscription fees. Specifically for additional Dine-in services, you need to subscribe for IDR 99,000/month/outlet. 

Starting 1 January 2023, the subscription price package for the Delivery, Pickup & Dine-In feature is IDR 99,000/month/outlet.

Want to ask our team directly?

Ask anything here instead. Our team will get back to you within 24 hours at maximum

We are happy to support you at the following service times

Monday - Sunday

9 a.m. - 9 p.m. 

Call us or leave us unanswered questions on the form. We will respond to you within 1 working day!


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